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Our Profile | Value System
World Phone India Pvt. Ltd was incorporated in 1992 at New Delhi as an associate of World Phone Group Inc, USA. Initially, the Company was established to cater to requirements of international telephone companies like AT&T, MCI, Teleglobe, Telstra etc. for International Audiotex and other value added services, which it carried out successfully till 1998. It pioneered the use of computers and telephones as a communication tool allowing marketing Companies to speak directly with customers, callers to access information and for entertainment. WPI had the privilege to pioneer the launch of Premium Rate Services in April 1999 in India.
WPI is in the business of providing premium
content on telephone for generating traffic for
telecom companies under a revenue share agreement.
While we have experience in a range of services,
currently our strongest domain knowledge is in
Astrology. We have call centers in 12 locations,
with qualified astrologers who can handle live
calls. We also have several Astrology related
products on our IVRs. This includes Tarot card
readings, Numerology, Horoscope of Love, Psychic
readings etc
Infrastructure :
WPI is equipped with modern technology.
This includes the latest workstations for the
required application, with sufficient fault tolerance
to ensure minimal data loss. Call WPI utilizes
and adopts the ever-changing world of computer
technology. We are in the same premises as our
ISP concern - World Phone Internet Services Pvt.
Ltd., (WP-ISP) and the International Internet
Gateway giving upto 8 MB connectivity.
We have a dedicated 256 kbps connectivity (expandable up-to 2 Mbps) to Internet Gateway with 100% back-up power facility (85 KVA and 35 KVA with UPS) for uninterrupted power supply and Internet access.
WPI currently has a floor space of
over 5000 sq.ft., which is equally divided into
two floors. The ground floor caters to administration
and training facilities along with 30 workstations,
(upgradeable to 100 workstations) and a server
room. The facility supports 24-hrs operations,
7 days a week.
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